The training was very relevant and appropriate to my day to day running of the organisation. Excellent facilitation by well experiences facilitators/resource experts, with ready practical examples and ways to keep the training alive. I am taking away with me a specific commitment to go and develop myself better as a leader, making sure that I improve on my attitude towards colleagues and using positive language to build them into a good team. With the right positive attitude and language used in interacting with others, our organisation will become more of a team and therefore perform better.